About My Social Security

Founded by Shana, The Social Security Lady.

Our mission is to equip you with the knowledge and skills you need to confidently work with Social Security.

Social Security is currently facing SIGNIFICANT Customer Service Challenges, with staffing shortages & ongoing funding issues making the process (working with Social Security) frustrating & confusing.

Remember When Social Security Information Was Reliable?

Unfortunately, times have changed.

New Social Security Representative face intense pressure to answer the phone on their very first day of work. Can they realistically have the in-depth knowledge you need for such a crucial decision?

Meanwhile, current staff are subjected to limited time on the phone (or in the office) answering your questions. If you felt rushed. You were.

About My Social Security gives you the time and the answers you need!

Our Philosophy

Social Security on Your Terms Play Your Way

  • Your Path to Retirement: There's no single "best" time to file for Social Security. We empower you to understand your options and choose the path that aligns with your unique goals.
  • Your Path to Disability: You can file on your own, but having an experienced guide can make a big difference. We empower you to understand the disability filing process. You can decide if you want guidance or representation.
  • Knowledge is Power: Social Security is a guaranteed income source for life, but navigating the system is (very) complex. We guide you through the process providing a smother transition into retirement.
  • Take Control of Your Future: We'll empower you to understand your benefits and verify details received from Social Security so that you can navigate Social Security with confidence. Gone are the days of blindly-trusting the system. We equip you with knowledge and skills you need to confidently manage your Social Security.

Shana Hoak

The Social Security Lady


Hi, I'm Shana, The Social Security Lady

With 20 years of experience, including 12 years as a Social Security Claims Specialist and 8 years representing individuals like you, I have a proven track record of helping individuals navigate the complexities of Social Security and achieve their desired outcomes.

I roll up my sleeves and get to work--no matter what it takes. I leverage my experience and resources to unlock the Social Security outcome you are seeking.

I've assisted thousands of retirees in navigating Social Security rules and policies, saving them hundreds of thousands of dollars by preventing filing errors and maximizing their benefits. Additionally, I've provided invaluable assistance to individuals facing post-entitlement challenges, resolving issues related to non-payment, overpayments, return to work concerns, and more.

Would you like to work directly with me, Shana? Click the button below to find out more information!

What are you waiting for?

Get Expert Social Security Guidance. Advice. Advocacy.

Don't Wait! Get your Social Security Questions Answered, Today!

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